Effective Date: 11/11/2024

1. Introduction

Welcome to Wasta ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our freelance marketplace platform. We respect your privacy and are committed to protecting your personal data in compliance with Kuwait’s privacy laws.

2. Information We Collect

We collect various types of information from users of our platform, including:

• Personal Information: Name, email address, payment information, and profile data.
• Freelancer Verification: Proof of identification for freelancers to confirm identity and qualifications.
• Project Details: Information related to jobs posted by employers and services provided by freelancers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Platform Functionality: To allow freelancers and employers to interact, complete transactions, and manage their profiles.
• Payment Processing: To facilitate payments through third-party processors, including PayPal, Stripe, MyFatoorah, and Tap Payments via WooCommerce Checkout.
• Communication: To enable safe messaging within the platform and ensure professional, respectful interactions.

4. Third-Party Processors

To process payments, we use third-party providers who comply with industry standards to secure user data. Although we share necessary transaction information with these processors, we do not share any personal data with third parties for marketing, advertising, or analytics.

5. Data Retention and Security

We retain personal data only as long as necessary for operational and legal purposes. User data is protected with robust security measures to prevent unauthorized access, and we periodically review our policies to enhance data security.

6. User Rights

In compliance with Kuwait law, users have the right to:

• Access: View the personal information stored on our platform.
• Modify: Update or correct inaccurate information in their profiles.
• Delete: Request the deletion of their account and personal information, subject to legal requirements.

7. Platform Communication Guidelines

All communication between freelancers and employers is conducted within the platform’s messaging system. Users are prohibited from sharing personal contact information, passwords, or sensitive details. We do not monitor communications; however, any reported misuse or abuse will be addressed promptly.

8. Compliance with Kuwait Laws

This Privacy Policy complies with applicable privacy laws of Kuwait. For any questions or concerns, please contact us at hello@wasta.com.